Co-Founder: Business Success Consulting Group - Adi’s clients will attest that she knows how to help them balance their businesses and life. She understands that people have different facets to their lives and different interests. With her coaching she addresses each facet so that a business owner can not only have a successful company, but have time to pursue other projects they are passionate about – outside of their business.

How to Strategically Improve Customer Service

How to Strategically Improve Customer Service

Improving customer service can confer significant benefits to your business. Enhanced customer service can increase customer retention rates, increasing overall profits, and improving customer acquisition ROI. Additionally, happy customers often make for happy employees – and vice versa. If you’ve ever wanted to improve employee morale, improving customer service and making customer interactions fun and…

How to build a predictable onboarding process

How to build a predictable onboarding process

Effective onboarding is a vital part of any business, large or small. During onboarding, new employees learn about core company values, discover company culture, and gain an inside understanding of your business. When done correctly, this process orients new employees and brings them up to speed to rapidly begin their work. When onboarding is done…

Eleven Lessons from the Systems Simplified Podcast That You Can Apply Today

Eleven Lessons from the Systems Simplified Podcast That You Can Apply Today

In the Systems Simplified Podcast, Business Success Consulting Group Founder and CEO Adi Klevit interviews leaders from every profession to discover the successful tactics they have used to grow their businesses. In a recent episode, Adi discussed what she learned from these interviews. We will share several of the lessons learned and how you can…