Business processes and procedures are vital to company growth, particularly if you plan to scale your business. There is no way to scale a business and step back from daily operations as a CEO if you do not have systems in place. Developing accessible Standard Operating Procedures (SOPs) ensures consistency in customer experience, facilitates rapid…
Communication is vital to any business. Internal communication and communicating with your potential customers must be done thoughtfully, clearly, and through proper channels. However, miscommunication is one of the most common issues in human existence. Miscommunication can be devastating in interpersonal and business relationships. In a recent interview, Adi Klevit of Business Success Consulting Group…
Many businesses have redundant processes that cause confusion and extra, unnecessary work. On a micro-scale, you may have an employee transferring data from one spreadsheet to another. On a macro-scale, you could have four hundred different processes for each of your four hundred unique clients. Either way, redundant processes waste time, reduce efficiency, and suck…
Whether you are interviewing thought leaders on your podcast, hosting a webinar, or giving a TED Talk, creating the perfect presentation can be daunting. Even when you have years of experience to impart, it’s easy to get stuck on how to present the information, avoid pitfalls, and find out what works and what doesn’t. Recently,…
Empowering your team to build, document, and follow processes can be an uphill climb. There are many reasons for a business owner or CEO to document processes, including: 1. Building a scalable business. 2. Identifying where automation is appropriate. 3. Efficiency in hiring and training. 4. Propagating success throughout the business. However, employees might see…
When scaling a business, you must implement repeatable systems. Creating processes and procedures for each department solves several issues that scaling companies encounter, including: 1. Training a large number of new employees. 2. Building efficient workflows. 3. Ensuring uninterrupted knowledge transfer. 4. Keeping productive, long-term employees on task instead of adding training to their workload. …
One excellent way to attract new talent and retain your staff is to improve company culture. A great culture makes your business an exciting workplace and fosters employee growth. Cultivating that great culture can be a challenge. After all, company culture will form even when it is not deliberately nurtured. Follow the steps below to…
Every business has core processes that should be documented. A “core process” is one that supports stability throughout a department. You can likely think of examples of a core process off the top of your head. They include customer service best practices, hiring processes, or systems your sales team utilizes. Documenting these core processes ensures…
Establishing business processes is one thing. Getting your team to follow these processes and keep them up-to-date is another. It’s easy to get excited about implementing something new in your business, but remaining consistent and ensuring the systems you’ve built are used day-to-day requires more than excitement. It requires dedication to complete the implementation of…
Processes are built into the fabric in most businesses, and there are few areas more vital to systematize than Human Resources. HR is where your employees begin and end their employment journey with your business, and it’s where they go when there is interpersonal trouble along the way. The essential functions of Human resources include:…