How to Create a Consistent Customer Experience Across Every Department

How to Create a Consistent Customer Experience Across Every Department

No matter what is happening around the world, companies like Amazon and Starbucks have proven time and time again that consistently excellent customer experience is what creates word-of-mouth, buzz, and – ultimately – business success. Whether you are building a business from scratch or working to evolve your large company to meet current customer needs,…

Read More
Why Is Knowledge Transfer So Important?

Why Is Knowledge Transfer So Important?

In 1597 Sir Francis Bacon said, “Knowledge itself is power.” People around the world have stated this axiom for centuries, and it has been proven to be true time and time again. However, many, many companies do not apply this idea to their business. They allow institutional knowledge and specialized skills to walk out the…

Read More