Your company probably has some business systems delineated. You may have a sales process or a procedure for building your product. You may have customer service procedures that are there to keep customers happy. You may have a hiring system or a procedure for firing. However, if your business is like most, you likely run…
A business is like an iceberg. The top, floating above the water, is all of your products and services. While this is the most visible portion, it is not the majority of the iceberg. Below that top section is 90% of the business. The people, culture, tech, automation, systems, management, quality control, and more are…
Your company runs on specialized and proprietorial knowledge. However, if your company is like most, the principal repository for that essential information is employees. When an employee moves on or retires, the knowledge they hold in their mind walks out with them. This has two consequences. First is that new employees often have to start…
The number one issue preventing business owners from effectively organizing is a lack of time. There are just not enough hours in the day to do it all! The founder and CEO of Business Success Consulting Group recently did a Webinar where this issue was brought home to us once again in an anonymous attendee…
Companies worldwide have switched to a majority remote workforce, which means that personnel management actions like hiring, training, and onboarding are all done online. This can be a significant shift for any company and, while many businesses spent 2020 “making it work,” it’s time to officially create processes for remote onboarding. Remote Onboarding Trying to…
As a business owner or entrepreneur, you have set your growth goals. The question is, when is it time to invest in those goals and make them happen? This delicate balance is one that company CEOs and startup teams have struggled with for decades. There are many factors to consider and decisions to be weighed…
2020 proved to many of us that resilience and strong leadership are vital when keeping a company going during adversity. Now that a new year has begun, we wanted to look ahead to help business owners like you grow your company in 2021. What strengths do I need to nurture in 2021? We face a…
You built your business with a vision in mind. You defined objectives and goals and have grown your company to achieve these. Sometimes it can feel as if money and income growth and business growth do not go hand in hand, and business owners can be left scratching their heads, wondering where they went wrong.…
Every year we encourage company leadership to conduct a business evaluation or retrospective that digs into the successes and failures of the year – and provides a means for moving forward. While this is a common quarterly and yearly task in most businesses, last year made a standard apples-to-apples comparison of work well done very…
It is the end of 2020 and the beginning of 2021. Your leadership, dedication, and persistence are more vital right now than ever before. So, we wanted to end the year with some inspiration from business leaders who also went through economic uncertainty and talk about how you can use that inspiration as you move…