How Processes Promote Freedom and Growth With Lori Stickling

Lori Stickling is the Co-owner of Covenant Plumbing, which has provided world-class plumbing services since 2006. The company was voted the best local plumbing service in 2021 and 2022. In her role, she specializes in strategic small business management and marketing, sales, customer relationship management, communications, and human resources. Before Covenant Plumbing, Lori was a Business Analyst at State Farm, where she focused on PeopleSoft HR software.

Here’s a glimpse of what you’ll learn:

Lori Stickling’s trajectory to founding Covenant Plumbing with her husband
Why Lori delegated tasks to systematize her business
How implementing processes enables the freedom to scale
The greatest challenges small business owners face
Advice for managing a company with your spouse
Integrating processes with core values

In this episode:

As a small business entrepreneur, you’ve likely struggled with time management, as it’s often difficult to juggle multiple operations and tasks simultaneously. How can you implement systems to delegate responsibilities, organize your business, and regain freedom?

Family business owner Lori Stickling found herself wearing too many hats. She implemented processes and software to transition into a management role and delegate tasks effectively. Consequently, Lori reclaimed control of her personal and professional life. When integrating new processes, monitoring your team’s performance and ensuring they execute the systems according to your company values and standards is crucial.

Join Adi Klevit in this episode of Systems Simplified as she talks with the Co-owner of Covenant Plumbing, Lori Stickling, about integrating systems for organization and freedom. Lori shares small business owners’ common challenges, advice for working with a spouse, and how processes enable business growth.

Resources mentioned in this episode:

This episode is brought to you by Business Success Consulting Group.

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