Business owners in every industry must spend time establishing the processes, procedures, and policies that are vital to company growth. Creating processes and procedures that everyone can follow can be quite time consuming and often requires feedback from multiple employees as well as a leadership team. Once these processes are set up, they have to be tested, debugged, and then implemented.
All of this requires dedication, time management, consensus, and drive.
Usually, when a company executive sets out to create processes and procedures, he or she has the task on a to-do list or delegates it to an employee with an already full workload. Without accountability, the task of developing workable processes and procedures falls by the wayside. This leads to missed connections, inconsistent customer experiences, slowed growth, and a business owner who is unable to retire.
That is why many hire specialists, like the team at Business Success Consulting Group, to work through the barriers they have encountered – and come out with established processes and procedures that are followed by the entire company.
Top Three Process Challenges
Business Success Consulting Group is staffed by consultants with decades of coaching and consulting experience. In these many years, we have worked with business owners encountering all sorts of challenges when hoping to change or implement processes. In our experience, the most common issues they face are:
Getting Leadership On Board
Many business owners, along with the company leadership, are interested in establishing processes and procedures. Still, challenges present themselves when it comes to accountability, who the task should be assigned to, and more. Additionally, it may come about that leadership and the business owner are out of sync on fundamental procedures, leading to more debate and additional challenges.
Getting everyone on the same page is essential to the continued growth of any business.
One of the most significant challenges in any business is finding time to take on additional tasks. We often encounter companies with overburdened leadership who are already working 60+ hours a week. These business owners and executives are spending their days putting out fires, continually making decisions, repeating themselves, and working within the business. This leaves little to no time for creating the desperately needed processes and procedures that would assist the executive in reducing the chaos of a regular workweek.
Creating Processes that Everyone can Use
Many companies have standard actions that a department or particular area must do to grow the business. However, when you step into such a department, everyone is tackling the same task in their own way. Sometimes these areas have processes that are ostensibly in place but are not actually being used. In other instances, the end result is the main focus, but how one gets there is up to the individual.
Creating accessible processes that everyone can use is vital to creating a consistent customer experience, reducing chaos, and enabling employees to succeed in their jobs.
The solution to the above three issues comes in the form of outside help. Hiring management and process consultants will provide accountability, give you the tools needed to create effective and easy-to-use processes, and get everyone on the same page. Additionally, with the necessary tasks laid out in bite-size steps, they can be accomplished in a reasonable time period.
Contact Business Success Consulting Group for a free consultation. We are here to support your business as you look forward into 2020.