Processes are built into the fabric in most businesses, and there are few areas more vital to systematize than Human Resources. HR is where your employees begin and end their employment journey with your business, and it’s where they go when there is interpersonal trouble along the way. The essential functions of Human resources include:…
Nationwide statistics tell us that record numbers of employees have been transitioning to other jobs or out of the workforce altogether. While younger people often change jobs from one company to another, those were not the primary job transitions reported in 2021. More high-value employees transitioned during 2021 than ever before. These are long-term employees…
Many business owners understand that having documented processes and procedures in the workplace is valuable. However, they must overcome two barriers to implementing processes and procedures in a busy workplace. First: There is the time crunch. If everyone is busy, when will the documentation get done? Second: There is the willingness of employees to document.…
Implementing reliable business systems is an essential action for any business in any industry. Systems build stability, ensure a job is performed correctly, make things easier on employees, and show customers they can rely on your company. But what if your industry is based on change or “disruption?” What if your industry standard is following…
In every business, there is a moment when things look shaky. It could be that sales are at a record low. Business may be interrupted by an “act of God” like a hurricane or global pandemic. These moments in time can make one feel very insecure. Fortunately, there are ways to build stability into your…
Written processes and procedures should be reviewed on a regular basis to ensure that they are up-to-date and relevant. This article provides a breakdown of process review best practices along with a checklist you can use during any review. Process Review Best Practices Follow this list of best practices as you review your business processes.…
Last year, many companies scrambled for online solutions for employees that were abruptly going remote. Once business leaders found the technology that seemed to work best with their business model, they refocused on their overall business goals. This makes perfect sense, but it also means that most businesses are not utilizing the technology they have…
You have created marketing strategies, hired sales associates, and created products to inspire business growth. You have taken classes, built plans, and talked through ideas with your team. But have you set up organizational systems to support business growth and keep your business on the trajectory you envision? Setting up building systems that grow with…
Your company probably has some business systems delineated. You may have a sales process or a procedure for building your product. You may have customer service procedures that are there to keep customers happy. You may have a hiring system or a procedure for firing. However, if your business is like most, you likely run…
A business is like an iceberg. The top, floating above the water, is all of your products and services. While this is the most visible portion, it is not the majority of the iceberg. Below that top section is 90% of the business. The people, culture, tech, automation, systems, management, quality control, and more are…