Successful delegation is vital to support business growth. However, it’s also tricky. It can be challenging to know when to delegate, train the person to whom you are delegating, and then let go of the process you have delegated. In a recent conversation with Alexis Kingsbury, founder of AirManual, Adi and Alexis discussed the difficulties…
Customer service feeds into a customer experience that will lead the customer to return to your company or may drive them away. Neglecting to create customer experience policies and processes makes the experience different for every customer and causes confusion among your employees. You can likely think of examples in your own life of times…
Business owners and entrepreneurs are constantly striving to fit more into their days and be even more productive day by day. However, the amount of time they have each week is finite. There are only two options for making one’s day more productive: 1. Efficiently utilizing the time you have. 2. Delegating so you can…
Business owners must delegate tasks to grow their companies. Building processes is the most effective way to delegate. Business systems are used in every company, from successful hotel chains to thriving SEO companies. These documented processes and procedures help business owners delegate, support effective training, and help company owners create consistency for employees and customers…
Business processes and procedures are vital to company growth, particularly if you plan to scale your business. There is no way to scale a business and step back from daily operations as a CEO if you do not have systems in place. Developing accessible Standard Operating Procedures (SOPs) ensures consistency in customer experience, facilitates rapid…
Many successful entrepreneurs have rocky beginnings with false starts, failures, and enormous roadblocks. The majority have had to pivot, update the business model, and seriously reconsider the entire vision. However, entrepreneurs must break old bad habits and form new good habits to see business success. Adi Klevit of Business Success Consulting Group recently discussed this…
Many companies have processes that they have already documented or established. In some cases, those processes are utilized, and in many others, the systems live in a binder or a document on the intranet until they fade from view. The last thing you want to do is spend time and money on building and documenting…
At Business Success Consulting Group, we help business owners document their business processes and procedures, thereby ensuring systems are in place as the company grows. By building accessible SOPs and processes, companies can: In this article, we will share a guide for documenting business processes that any business owner can use as they work to…
How old are your business processes? Have your processes and procedures been sitting in a binder somewhere, collecting dust? Do you have excellent process documentation, but you’ve also recently had a software update or implemented a new workflow? Has it been six months or more since the last time you and your employees did a…
Business Success Consulting Group newsletter subscribers get business tips delivered to their inbox every week, along with the latest articles, webinars, podcasts, and more. This is a weekly publication, which means subscribers have already received twenty-seven business tips this year. In this article, we share a compilation of the top fifteen business tips we’ve provided…