Customer service feeds into a customer experience that will lead the customer to return to your company or may drive them away. Neglecting to create customer experience policies and processes makes the experience different for every customer and causes confusion among your employees. You can likely think of examples in your own life of times…
Most of your marketing strategies are likely geared around increased brand awareness and adding potential customers to the sales funnel. Creating processes around branding and marketing is the best way to ensure consistency and a widening customer base as your company grows and evolves. Whether you are just starting a business or your company has…
Entrepreneurs and business owners can only grow their businesses when they delegate. However, many in the CSuite have difficulty letting go of tasks, even when they need time and mental space to focus on strategic goals. This can lead to haphazard and poorly managed delegation, which likely will result in the task never entirely leaving…
A sales process is something just about every business continually revisits, tweaks, and tries to improve. One way to improve your sales process is to simplify it by starting with the ideal client. In a recent interview, Harry Spaight, Founder of Selling With Dignity, spoke with Adi Klevit from Business Success Consulting Group about creating…
Marketing can be very hit or miss, with some strategies working well and others making no discernible difference or even having a negative effect. That is why it is vital to document your marketing strategies and only use those that work. In a recent interview with Managing Partner of Immersive Strategies, Nia King-Rubie, Nia shared…
Hiring is vital to your business growth. However, building a hiring system can be challenging, and business owners don’t always know where to start. In a recent interview, Business Success Consulting Group CEO Adi Klevit and CEO of Get Staffed Up Brett Trembly discuss the benefits of systematically hiring and staffing companies to support rapid…
Business owners and entrepreneurs are constantly striving to fit more into their days and be even more productive day by day. However, the amount of time they have each week is finite. There are only two options for making one’s day more productive: 1. Efficiently utilizing the time you have. 2. Delegating so you can…
You built your company for many purposes, one of which was making a profit. As you continue to grow your business, you may find that sales are increasing while profitability is decreasing. How do you catch profit slumps before they happen? In this article, we share pearls of wisdom found in an interview with the…
Every business owner hopes to create the perfect time management system to help them complete everything on their checklist while still helping them avoid burnout. This sounds like an incredible challenge, and managing time effectively is often extremely difficult. That is why so many time management systems exist. Fortunately, in a recent interview, Adi Klevit…
Business owners must delegate tasks to grow their companies. Building processes is the most effective way to delegate. Business systems are used in every company, from successful hotel chains to thriving SEO companies. These documented processes and procedures help business owners delegate, support effective training, and help company owners create consistency for employees and customers…