When one thinks about “engagement,” it’s often in the context of customer engagement, not employee engagement. However, in a recent interview with engagement expert Dondi Scumaci, she revealed why engaging employees is vital. An engaged employee: Finds meaning and purpose in their work. Puts in more discretionary effort. Feels connected. Wants to get more involved…
A business cannot grow without hiring and training employees. Additionally, particular hires don’t always work out, necessitating well-defined firing policies that benefit the company and contribute to its expansion. Gauging when it’s time to hire, fire, or train employees can be extremely difficult. That’s why we advocate for the establishment of clear policies at the…
Many companies make a point of hiring “creatives” for areas like new product development and marketing- but far more departments can benefit from employee creativity. Let’s face it. You, as a business owner or executive, are an incredibly creative person. You come up with out-of-the-box solutions, provide customers with the fruits of your imagination, and…
Boosting employee morale is an important part of every executive’s day. There are many, many articles about tricks or techniques for increasing morale. Suggestions range anywhere from having company outings to providing bonuses and rewards. While there are a variety of ways to create an upturn in morale among your employees, there is one simple…
We have all heard it and even repeated it. “The Customer is Always Right.” It’s the golden rule of business, right? Not necessarily. Every business has a particular demographic to which it caters. Some businesses like Snapchat go for Generation Z and young Millennials, while companies like Harley Davidson are more focused on Baby Boomers.…
Many many businesses have employees that “telework” or work remotely. The trend of working at home has grown over 100% since 2005. That’s an enormous change in business model over the last ten years. Even though working from home is becoming more common, it can be difficult to manage employees working remotely. It’s impossible to…
The holiday season and the doldrums of winter can make it tough for employees – and for you – to stay motivated. There is only so much a “Hang In There” poster or another motivational statement can do to keep employees excited and interested in their work. Instead of providing platitudes and “inspiration,” here is…
Have you ever been complimented with a generic “you’re doing a great job”? This praise normally comes from someone who has no idea what it is you are working on. How does that type of recognition make you feel? We are guessing that it doesn’t make you feel all that great. Unfortunately, as an executive,…
It seems like you can’t do anything on the internet these days without bumping into a reference to Millennials. Many memes and articles on the topic of Millennials are less than complimentary. However, no matter what the latest soundbite says, the generation of people born between 1982 and 2002 are now some of our most…