A business is like an iceberg. The top, floating above the water, is all of your products and services. While this is the most visible portion, it is not the majority of the iceberg. Below that top section is 90% of the business. The people, culture, tech, automation, systems, management, quality control, and more are…
Your company runs on specialized and proprietorial knowledge. However, if your company is like most, the principal repository for that essential information is employees. When an employee moves on or retires, the knowledge they hold in their mind walks out with them. This has two consequences. First is that new employees often have to start…
The number one issue preventing business owners from effectively organizing is a lack of time. There are just not enough hours in the day to do it all! The founder and CEO of Business Success Consulting Group recently did a Webinar where this issue was brought home to us once again in an anonymous attendee…
Companies worldwide have switched to a majority remote workforce, which means that personnel management actions like hiring, training, and onboarding are all done online. This can be a significant shift for any company and, while many businesses spent 2020 “making it work,” it’s time to officially create processes for remote onboarding. Remote Onboarding Trying to…