Why it’s Time to Embrace Millennials

It seems like you can’t do anything on the internet these days without bumping into a reference to Millennials. Many memes and articles on the topic of Millennials are less than complimentary. However, no matter what the latest soundbite says, the generation of people born between 1982 and 2002 are now some of our most…

Is Customer Service Underrated?

Many businesses are constantly looking forward to the next service, product or sale. One place such businesses often fall down is in customer service. Serving customer’s immediate needs when they are unhappy with your product can be a difficult and disappointing job, which is why many companies fail in this area. However, recent statistics show…